General Terms and Conditions of Sale and delivery
General Terms and Conditions of Sale and Delivery
1. General
The products we sell are subject to the following terms and conditions.
Delivery and payment terms of the customer that deviate from or contradict the following terms and conditions require our written approval.
Failure to accept deviating or contradictory terms and conditions shall void their legal validity.
2. Offer and Follow-up
Our offers are non-binding unless expressly designated as binding. Contracts are concluded by our written order confirmation, which, to the exclusion of any verbal agreements or ancillary agreements, constitutes the agreed subject matter, scope, price, and terms of delivery. Technical information and illustrations in brochures and offers are subject to change.
3. Prices
All prices are ex works, plus VAT, packaging, shipping, and insurance charges, which are borne by the customer. The invoice for goods is based on the prices valid on the date of delivery. By placing an order, the buyer agrees to our delivery, payment, and sales conditions for the current and future business relationship.
The minimum order value is €50.
If the minimum order value is not met, a processing fee of €17.50 will be charged or €50.00 will be invoiced as the minimum order value.
The contract remains binding in its remaining components even if individual provisions are legally invalid.
4. Delivery Date
The delivery period begins on the day we accept the order, but not before all execution details have been fully clarified. The deadline is met if the delivery item has left the factory or readiness for dispatch has been communicated by the deadline. Delivery times are carefully determined by us, but are always non-binding. Any claim for damages is limited to the assertion of direct damages, unless we are guilty of intent or gross negligence.
5. Payment Terms
Invoicing will occur upon delivery of the goods. Invoice amounts are payable within the payment terms specified in the offer. However, we reserve the right to only deliver against advance payment. Prices exclude packaging, are ex works, and exclude statutory VAT.
If the payment deadline is exceeded, we will charge a processing fee of €17.50 per reminder, starting with the second reminder.
Furthermore, default interest will be charged. The interest rate is 4% above the current Bundesbank discount rate.
6. Retention of Title
The delivered goods remain our property until all claims against the buyer have been settled. The purchaser may neither pledge nor assign the delivered goods as security. The buyer undertakes to retain the right of ownership vis-à-vis resellers to the same extent. The same applies if the goods are shipped directly to a third-party purchaser as their customer at the buyer’s request. The buyer assigns to the supplier in advance any purchase price claim arising from the resale to the third-party purchaser. The addresses of third-party purchasers must then be communicated to the supplier immediately.
7. Shipping and Transfer of Risk
Shipping and transport of the goods are at the buyer’s expense and risk.
The risk passes to the buyer as soon as the goods leave the factory or are made available to the buyer. This transfer of risk also applies to carriage paid deliveries.
We charge the costs for transport, packaging, and insurance at the actual amount incurred.
8. Complaints, Warranties
Obvious defects must be reported in writing immediately upon discovery, but no later than one week after receipt of the goods, along with a statement of the findings. Failure to inspect the goods shall be deemed unconditional acceptance of the conditional quality.
Custom-made products are excluded from exchange.
We reserve the right to make changes to the electrical and electronic components or the external equipment of the goods without special notification to the buyer, provided that the value and function of the delivered products are not impaired.
9. Brochures, Price Lists
We reserve the right to make changes to our brochures and price lists in consideration of possible improvements or other justified changes. We are not obligated to provide separate notification of such changes. We assume no liability for printing errors.
10. Place of Performance and Jurisdiction
Frankfurt (Oder) is agreed upon as the place of performance and jurisdiction for bills of exchange, delivery, and payment for both parties.
Frankfurt (Oder), January 1, 2025